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Privacy Policy

1. Introduction

Spartan Athletique FZE (“Spartan Athletique”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of every individual who visits, browses, or transacts on our website at [spartanathletique.store] (the “Site”). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your data.

By using our Site or placing an order with us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Site.

2. About Us

Spartan Athletique FZE IT Plaza – 213 – Dubai Silicon Oasis – Dubai Email: enquiry@spartanathletique.com Phone: 04 554 0080 Website: www.spartanathletique.store

Spartan Athletique FZE is a company registered in the United Arab Emirates. We are the data controller responsible for your personal data collected through this Site.

3. Information We Collect

We collect personal data in the following ways:

3.1 Information You Provide Directly
  • Account registration: Name, email address, phone number, company name, and password.
  • Order placement: Billing and delivery address, contact details, and payment information.
  • Enquiries and contact forms: Name, email, phone number, company name, and the content of your message.
  • WhatsApp and live chat: Any information you share when you contact us via messaging channels.

Newsletter sign-up: Email address and, where provided, your name and preferences.

3.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type, operating system, and device information
  • Pages visited, time spent on pages, and clickstream data
  • Referral URLs and search terms that led you to our Site
  • Cookies and similar tracking technologies (see Section 8)
3.3 Information from Third Parties

We may receive data about you from:

  • Payment processors (e.g., confirmation of payment status)
  • Social media platforms if you interact with our social pages or ads
  • Analytics and advertising partners

4. How We Use Your Information

We process your personal data for the following purposes and legal bases:

Purpose Legal Basis
Processing and fulfilling your orders Performance of contract
Managing your account Performance of contract
Responding to enquiries and customer service Legitimate interests / contractual necessity
Sending order confirmations and updates Performance of contract
Sending marketing communications (with consent) Consent
Improving our website, products, and services Legitimate interests
Running targeted advertising campaigns (Meta, Google) Consent / Legitimate interests
Detecting fraud and ensuring site security Legitimate interests / legal obligation
Complying with UAE legal and regulatory obligations Legal obligation

We will never use your personal data for purposes incompatible with those stated above without notifying you.

5. Marketing Communications

If you have opted in, we may contact you via email, SMS, or WhatsApp about new products, promotions, and company updates. You can opt out at any time by:

  • Clicking “unsubscribe” in any marketing email
  • Replying “STOP” to any SMS or WhatsApp message
  • Contacting us directly at enquiry@spartanathletique.com

Opting out of marketing will not affect communications related to your orders or account.

6. How We Share Your Information

We do not sell your personal data. We may share your data with:

6.1 Service Providers

Trusted third-party vendors who help us operate our Site and business, including:

  • Payment gateways and processors
  • Shipping and logistics partners
  • Email and SMS communication platforms
  • Website hosting and cloud infrastructure providers
  • Customer relationship management (CRM) tools

These parties are contractually obligated to handle your data securely and only as instructed by us.

6.2 Advertising and Analytics Platforms

We use tools such as Meta Pixel and Google Analytics to measure the performance of our marketing campaigns. These platforms may set cookies and process data about your browsing behaviour on our Site. Please see Section 8 for more details.

6.3 Legal and Regulatory Disclosure

We may disclose your data if required to do so by applicable UAE law, court order, or government authority.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

7. International Data Transfers

Spartan Athletique operates primarily within the UAE and the GCC. Some of our third-party service providers may process data outside the UAE. Where this occurs, we take steps to ensure your data is protected to at least the same standard as required under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), including through contractual safeguards.

8. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience, analyse traffic, and support our marketing efforts.

Types of Cookies We Use

  • Essential cookies: Required for the Site to function (e.g., shopping cart, login sessions). Cannot be disabled.
  • Analytics cookies: Help us understand how visitors use the Site (e.g., Google Analytics).
  • Marketing cookies: Enable personalised advertising on platforms like Meta and Google.
  • Preference cookies: Remember your settings and preferences across sessions.

You can manage your cookie preferences through our cookie consent banner when you first visit the Site, or by adjusting your browser settings. Note that disabling certain cookies may affect the functionality of the Site.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by UAE law. Typical retention periods:

  • Order and transaction records: 5 years (UAE commercial record-keeping requirements)
  • Account data: For the duration of your account, plus 2 years after deletion
  • Marketing preferences: Until you opt out or withdraw consent
  • Enquiry and support records: 2 years from last interaction
  • Cookie/analytics data: As per the policies of third-party platforms (typically 2–26 months)

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, disclosure, or destruction. These include:

  • SSL/TLS encryption for all data transmitted via the Site
  • Secure payment processing through certified payment gateways (we do not store full card details)
  • Access controls and authentication requirements for our systems
  • Regular security assessments of our platforms and vendors

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to use a strong password and keep your account credentials confidential.

11. Your Rights

Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you.
  • Right to rectification: Ask us to correct inaccurate or incomplete data.
  • Right to erasure: Request deletion of your data, subject to legal retention obligations.
  • Right to restrict processing: Ask us to limit how we use your data in certain circumstances.
  • Right to data portability: Receive your data in a structured, commonly used format.
  • Right to object: Object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent: Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, please contact us at enquiry@spartanathletique.com. We will respond within 30 days. We may ask you to verify your identity before processing your request.

12. Children's Privacy

Our Site and services are intended for business and adult consumers. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.

13. Third-Party Links

Our Site may contain links to third-party websites or brand partner pages. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of external websites and encourage you to review their respective privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we do, we will update the “Last Updated” date at the top of this page. We may also notify you by email or a notice on our Site where the changes are material.

Your continued use of the Site after any update constitutes acceptance of the revised policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Spartan Athletique FZE Data Privacy Enquiries IT Plaza – 213 – Dubai Silicon Oasis – Dubai United Arab Emirates

Email: enquiry@spartanathletique.com Phone: 04 554 0080

This Privacy Policy is governed by the laws of the United Arab Emirates.